Updates from DTE about their response to COVID 19 including extending shut-off protections, offering billing assistance and sharing energy savings tips to help those most severely impacted by the pandemic.https://newlook.dteenergy.com/wps/wcm/connect/dte-web/quicklinks/footer/covid19-response
- Revised: DTE Medical Hold Policy-DTE 30-day medical hold policy has been broadened to include low-income customers that are physically exposed, infected, or quarantined by the COVID-19 virus (including influenza). Get the form and start the process here.
- Shutoff Protection Program-If you’re having trouble managing your energy bill payments, the Shutoff Protection Plan can help. It can put you back on track to paying your overdue balance while avoiding the cost and inconvenience of a service shut off. See eligibility and other details here.
- NEW FUNDING AVAILABLE: State Emergency Relief (SER)- See if you qualify for expanded financial assistance funds to cover part of your energy bill or help restore service. Contact your local Department of Health and Human Services office or apply online at newmibridges.michigan.gov. Even if you have received SER funds recently, you may still be eligible for additional funds. If you have trouble filling out the application, help is available. Call 211 or visit mi211.org to connect with an agency who can help you apply.
COVID 19 Response https://www.consumersenergy.com/company/media/news-and-information/emergency-response